We can be reached via email anytime at hi@moderncitizen.com or via text message at 415-214-8414 (note that this phone number does not accept calls).  Our business hours are Monday - Friday from 9am to 5pm PST.  Our Customer Experience team will reply to your inquiry as soon as possible, but please allow at least 24 hours.

If you’d like to receive our email newsletter, please subscribe to our email list via the subscription form in the footer of our website.  No longer want to receive our emails?  Safely unsubscribe via the link in any recent email or reach out to us at hi@moderncitizen.com.

If you’ve joined our email list but aren’t receiving emails, it’s possible that your email provider may be accidentally marking the messages as Promotions or Spam.  This can be prevented by adjusting your email settings — see instructions for Gmail and Yahoo.  If that’s not the issue, email us at hi@moderncitizen.com and we’ll be happy to help you troubleshoot!

Modern Citizen is a brand and a retailer, which means we carry our own designs as well as products from other brands globally.  The factory partners that manufacture our Modern Citizen private label are vetted and meet rigorous international standards for operation.  For more information, please review our annual Responsibility Report or feel free to reach out to us at hi@moderncitizen.com.

We’re always looking for talented individuals to join our in-person and remote / hybrid teams in San Francisco, New York City, and Los Angeles.  Please visit Careers to see our open positions, then email hi@moderncitizen.com with your resume and an introduction.

Today, about 98% of the styles in our assortment are offered in Sizes XS - 1X (see our Size Guide for numeric conversion) as we work toward making our entire collection more inclusively sized.  As a small business, these initial steps will help us lay the foundation for expansion as we grow.

If there is a style that you would like to see in a size other than what is currently available, you can let us know via the “Size Request” form on every product page.  If you have any questions about sizing or size range, please feel free to email us at hi@moderncitizen.com.